IT Professional Training

CompTIA A+

The CompTIA A+ course provides necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.






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    The CompTIA A+ certificate is widely recognised and prepares the individual to enter the market as PC Technician. The CompTIA A+ certification is the industry standard for validating vendor-neutral skills expected for an entry level computer technician and will open the door for an exciting career in computer technology

    This course is also known as Gateway to IT world.

    The CompTIA A+ certification ensures that the successful candidate has the important knowledge and skills necessary (Exam 901) to covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking. Exam 902 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

    • Building and Maintenance of PCs
    • Mobile devices including Android and Apple iOS
    • Laptops
    • Operating Systems
    • Networking and Security
    • Hardware and Software Troubleshooting
    • Printers
    • Operational Procedures, Professionalism and Safety in IT

     

    Course objectives

    • Introduction to the Personal Computer (PC)
    • Safety Lab procedure
    • Computer Assembly — Step by Step
    • Basics of Preventive Maintenance and Troubleshooting
    • Fundamental Operating Systems
    • Fundamental Laptops and Portable Devices
    • Fundamental Printers and Scanners
    • Fundamental Networks
    • Fundamental Security
    • Communication Skills
    • Advanced Personal Computers
    • Advanced Operating Systems
    • Advanced Laptops and Portable Devices
    • Advanced Printers and Scanners
    • Advanced Networks
    • Advanced Security

    While many of the essential skills are universal, there are additional skills required to support the needs of businesses. By offering alternative validation paths for specific job scenarios, CompTIA A+ gives individuals the ability to grow their careers in a certain area, and employers the flexibility to choose the validation that best fits their needs.

    Boot Camp

    Want to do this course in an accelerated Boot Camp? – read more

    This course is CPD accredited and could be counted towards your CPD hours.

    Job Roles

    CompTIA A+ is the industry standard certification for anyone individual looking at entering into IT. Because it’s recognised around the world and it’s vendor-neutral, lots of organisations list this qualification as the minimum technical requirement for their IT staff and contractors.

    In the UK, the average salary of a CompTIA A+ technician is £24,300pa. The average salary for an A+ graduate is estimated to be £17,500pa. After graduation, you will easily find work for example as a Hardware Engineer or a 1st line Support Technician. Below is a short list of the starting range of career opportunities offered to A+ Technicians?

    • Systems Administrator
    • Systems Engineer
    • Technical Support Specialist
    • Field Service Technician
    • Desktop Support Specialist
    • 1st Line Support Engineer
    • IT Support Administrator
    • PC Technician
    • IT administrator
    • IT Technician

     

    Possible Job Opportunities

    https://www.technojobs.co.uk/a+-certification-jobs

    http://www.indeed.co.uk/IT-Technician-jobs-in-Scotland

    http://www.totaljobs.com/jobs/it-support/in-scotland

    http://www.s1jobs.com/jobs/it-telecommunications/support/glasgow/find

    http://www.cwjobs.co.uk/jobs/helpdesk-support-technician/in-scotland

     

    CompTIA A+ Jobs Statistics

    CompTIA A+ Certification
    Rank 157 162 180
    Rank change year-on-year
    +5 +18
    Permanent jobs citing A+ Certification 5 3 1
    As % of all permanent IT jobs located in Scotland 0.17% 0.094% 0.027%
    As % of the Qualifications category 0.66% 0.35% 0.12%
    Number of salaries quoted 5 0 1
    Median salary £19,000 £27,000
    UK excluding London median salary £21,000 £22,500 £22,000
    % change year-on-year
    -6.66% +2.27%
    A+ Certification
    UK

    The following table is for comparison with the above and provides statistics for the entire Qualifications category in permanent jobs advertised in the Scotland region.

    Qualifications Category
    Scotland
    Permanent IT job ads with a match in the
    Qualifications category
    759 856 850
    As % of all permanent IT jobs located in Scotland 26.49% 26.83% 23.16%
    Number of salaries quoted 394 592 567
    Median salary £42,500 £42,000 £40,000
    Median salary % change year-on-year
    +1.19% +5.00%
    90% offered a salary of more than £25,000 £27,500 £27,500
    10% offered a salary of more than £60,000 £57,000 £60,000
    UK excluding London median salary £42,500 £42,500 £41,000
    % change year-on-year
    +3.65%

     

    What this Qualification prepares you for?

    The recently updated CompTIA A+ Essentials curriculum prepares students for the CompTIA A+ certification. CompTIA A+ Essentials can be followed by specialist exams for IT Technicians, Remote Support and Depot Technicians.

     

    Exam Certification Preparation

    Candidates can choose any of the following exam certifications:

    Exam Title: CompTIA A+

    Exam Code: 901 – 902

    Hands on Experience

    We have a work shop where we provide all type of PC, Laptop spare parts to our clients to get experience. Students will get the chance to assemble and disassemble desktop and /Laptop computers under the supervision of our experienced IT support Associate

     

    What ITPT will be providing?

    • Course materials
    • Lab based experience
    • Work Shops
    • Hands out during the course delivery
    • Access to ITPT Students Website Portal
    • Volunteer work experience (provided if offer by any of our IT Support Associates)
    • In house course completion certificate will be awarded on successful completion.
    • Work experience letter will be awarded if attended.
    • One to one interaction with the instructor (for special required students)
    • Disabled candidates accommodations
    • Job hunting help is aligned with our courses.
    • Extra days to use ITPT labs besides their normal course days
    • Borrowing books
    • CV building help.

     

    Classes Duration:

    This course will be delivered 1 day a week, 7 hours a week, one full classroom.

    4 months in total plus mock exam (2 weeks), Week Day, & Weekend classes.

     

    Modes of Course Delivery & Attendance:

    ITPT is currently providing different method of learning opportunities to our clients. Many people are looking for learning diversity to enhance their qualifications, but they don’t have the time to take on full-time instructor led study or attending courses regularly at their appropriate venues.

     

    Online, distance and blended learning is a popular solution helping busy people study flexibly around their needs and requirements. We want to be the first choice for those potential online and distance learners so we are introducing a variety of different study channels so the people can facilitate themselves accordingly.

     

     

    Modes of Course Delivery

     

     

         Modes of Attendance

     

    1.    Instructor Led learning
    1. Day Release
    2.    Blended learning
    1. Weekends

     

    3.    Distance Blended Learning

     

    1. Evening
    4.    One to One Training
    1. Full time
    5.    Onsite Training
    1. Part time

     

    Method of Provision/ Student Support:

    We have made available diverse and flexible learning methods to accommodate a wider variety of learners:

    • Support Available for Instructor led, blended & distance learning are:
    1. Direct telephone support with allocated mentor (during working hours)
    2. Email support
    3. ITPT Student Portal that can be accessed via ITPT Website
    4. Study Materials (Hard Copy)
    5. Online materials (Soft copy)
    6. Work shop
    7. Instructor Slides available on our students portal
    8. Expert Advice
    9. Group Project (Team Work)

     

    Our Courses & Training Classes Suit the following:

    Target Audiences: 

    The IT training classes which we are currently offering are suitable for a wide range of candidates including:

    • School leavers
    • Adult returnees to education
    • Individuals who intend to leave school and further their career path in a college or equivalent
    • Individuals who are in employment and wish to enhance their career prospects
    • Individuals who wish to start a new career in IT
    • Individuals who wants to get promotion at work
    • Individuals who wants to upgrade in their IT skills
    • Individuals who intend to progress their career after the study of either the NQ in Computing, the NQ in Information Systems
    • Individuals who intend to progress their career after the study of the PDA into further study at HN level
    • Individuals who wish to study on a part-time (day or evening) or day-release mode

    1.0 Hardware

     

    1.1 Given a scenario, configure settings and use BIOS/UEFI tools on a PC.

     Firmware upgrades – flash BIOS

     BIOS component information

    o RAM

    o Hard drive

    o Optical drive

    o CPU

     BIOS configurations

    o Boot sequence

    o Enabling and disabling devices

    o Date/time

    o Clock speeds

    o Virtualization support

    o BIOS security (passwords, drive encryption: TPM, lo-jack, secure boot)

     Built-in diagnostics

     Monitoring

    o Temperature monitoring

    o Fan speeds

    o Intrusion detection/notification

    o Voltage

    o Clock

    o Bus speed

     

    1.2 Explain the importance of motherboard components, their purpose, and properties.

     Sizes

    o ATX

    o Micro-ATX

    o Mini-ITX

    o ITX

     Expansion slots

    o PCI

    o PCI-X

    o PCIe

    o miniPCI

     RAM slots

     CPU sockets

     Chipsets

    o North Bridge

    o South Bridge

     CMOS battery

     Power connections and types

     Fan connectors

     Front/Top panel connectors

    o USB

    o Audio

    o Power button

    o Power light

    o Drive activity lights

    o Reset button

     Bus speeds

     

    1.3 Compare and contrast various RAM types and their features.

     Types

    o DDR

    o DDR2

    o DDR3

    o SODIMM

    o DIMM

    o Parity vs. non-parity

    o ECC vs. non-ECC

    o RAM configurations

    • Single channel vs. dual channel vs. triple channel

    o Single sided vs. double sided

    o Buffered vs. unbuffered

     RAM compatibility

     

    1.4 Install and configure PC expansion cards.

     Sound cards

     Video cards

     Network cards

     USB cards

     Firewire cards

     Thunderbolt cards

     Storage cards

     Modem cards

     Wireless/cellular cards

     TV tuner cards

     Video capture cards

     Riser cards

     

    1.5 Install and configure storage devices and use appropriate media.

     Optical drives

    o CD-ROM / CD-RW

    o DVD-ROM / DVD-RW / DVD-RW DL

    o Blu-Ray

    o BD-R

    o BD-RE

     Magnetic hard disk drives

    o 5400 rpm

    o 7200 rpm

    o 10,000 rpm

     Hot swappable drives

     Solid state/flash drives

    o Compact flash

    o SD

    o Micro-SD

    o Mini-SD

    o xD

    o SSD

    o Hybrid

    o eMMC

     RAID types

    o 0

    o 1

    o 5

    o 10

     Tape drive

     Media capacity

    o CD

    o CD-RW

    o DVD-RW

    o DVD

    o Blu-Ray

    o Tape

    o DVD DL

     

    1.6 Install various types of CPUs and apply the appropriate cooling methods.

     Socket types

    o Intel: 775, 1155, 1156, 1366, 1150, 2011

    o AMD: AM3, AM3+, FM1, FM2, FM2+

     Characteristics

    o Speeds

    o Cores

    o Cache size/type

    o Hyperthreading

    o Virtualization support

    o Architecture (32-bit vs. 64-bit)

    o Integrated GPU

    o Disable execute bit

     Cooling

    o Heat sink

    o Fans

    o Thermal paste

    o Liquid-based

    o Fanless/passive

     

    1.7 Compare and contrast various PC connection interfaces, their characteristics and purpose.

     Physical connections

    o USB 1.1 vs. 2.0 vs. 3.0

    • Connector types: A, B, mini, micro

    o Firewire 400 vs. Firewire 800

    o SATA1 vs. SATA2 vs. SATA3, eSATA

    o Other connector types

    • VGA
    • HDMI
    • DVI
    • Audio

     Analog

     Digital (Optical connector)

    • RJ-45
    • RJ-11
    • Thunderbolt

     Wireless connections

    o Bluetooth

    o RF

    o IR

    o NFC

     Characteristics

    o Analog

    o Digital

    o Distance limitations

    o Data transfer speeds

    o Quality

    o DRM

    o Frequencies

     

    1.8 Install a power supply based on given specifications.

     Connector types and their voltages

    o SATA

    o Molex

    o 4/8-pin 12v

    o PCIe 6/8-pin

    o 20-pin

    o 24-pin

     Specifications

    o Wattage

    o Dual rail

    o Size

    o Number of connectors

    o ATX

    o Micro-ATX

    o Dual voltage options

     

    1.9 Given a scenario, select the appropriate components for a custom PC configuration, to meet customer specifications or needs.

     Graphic / CAD / CAM design workstation

    o Multicore processor

    o High-end video

    o Maximum RAM

     Audio/Video editing workstation

    o Specialized audio and video card

    o Large fast hard drive

    o Dual monitors

     Virtualization workstation

    o Maximum RAM and CPU cores

     Gaming PC

    o Multicore processor

    o High-end video/specialized GPU

    o High definition sound card

    o High-end cooling

     Home Theater PC

    o Surround sound audio

    o HDMI output

    o HTPC compact form factor

    o TV tuner

     Standard thick client

    o Desktop applications

    o Meets recommended requirements for selected OS

     Thin client

    o Basic applications

    o Meets minimum requirements for selected OS

    o Network connectivity

     Home Server PC

    o Media streaming

    o File sharing

    o Print sharing

    o Gigabit NIC

    o RAID array

     

    1.10 Compare and contrast types of display devices and their features.

     Types

    o LCD

    • TN vs. IPS
    • Flourescent vs. LED backlighting

    o Plasma

    o Projector

    o OLED

     Refresh/frame rates

     Resolution

     Native resolution

     Brightness/Lumens

     Analogue vs. digital

     Privacy/antiglare filters

     Multiple displays

     Aspect ratios

    o 16:9

    o 16:10

    o 4:3

     

    1.11 Identify common PC connector types and associated cables.

     Display connector types

    o DVI-D

    o DVI-I

    o DVI-A

    o DisplayPort

    o RCA

    o HD15 (i.e. DE15 or DB15)

    o BNC

    o miniHDMI

    o miniDin-6

     Display cable types

    o HDMI

    o DVI

    o VGA

    o Component

    o Composite

    o Coaxial

     Device cables and connectors

    o SATA

    o eSATA

    o USB

    o Firewire (IEEE1394)

    o PS/2

    o Audio

     Adapters and converters

    o DVI to HDMI

    o USB A to USB B

    o USB to Ethernet

    o DVI to VGA

    o Thunderbolt to DVI

    o PS/2 to USB

    o HDMI to VGA

     

    1.12 Install and configure common peripheral devices.

     Input devices

    o Mouse

    o Keyboard

    o Scanner

    o Barcode reader

    o Biometric devices

    o Gamepads

    o Joysticks

    o Digitizer

    o Motion sensor

    o Touchpads

    o Smart card readers

    o Digital cameras

    o Microphone

    o Webcam

    o Camcorder

    o MIDI enabled devices

     Output devices

    o Printers

    o Speakers

    o Display devices

     Input & Output devices

    o Touchscreen

    o KVM

    o Smart TV

    o Set-Top Box

     

    1.13 Install SOHO multifunction device / printers and configure appropriate settings.

     Use appropriate drivers for a given operating system

    o Configuration settings

    • Duplex
    • Collate
    • Orientation
    • Quality

     Device sharing

    o Wired

    • USB
    • Serial
    • Ethernet

    o Wireless

    • Bluetooth
    • 802.11(a,b,g,n,ac)
    • Infrastructure vs. adhoc

    o Integrated print server (hardware)

    o Cloud printing/remote printing

     Public/shared devices

    o Sharing local/networked device via Operating System settings

    • TCP/Bonjour/AirPrint

    o Data privacy

    • User authentication on the device
    • Hard drive caching

     

    1.14 Compare and contrast differences between the various print technologies and the associated imaging process.

     Laser

    o Imaging drum, fuser assembly, transfer belt, transfer roller, pickup rollers, separate pads, duplexing assembly

    o Imaging process: processing, charging, exposing, developing, transferring, fusing and cleaning

     Inkjet

    o Ink cartridge, print head, roller, feeder, duplexing assembly, carriage and belt

    o Calibration

     Thermal

    o Feed assembly, heating element

    o Special thermal paper

     Impact

    o Print head, ribbon, tractor feed

    o Impact paper

     Virtual

    o Print to file

    o Print to PDF

    o Print to XPS

    o Print to Image

     

    1.15 Given a scenario, perform appropriate printer maintenance.

     Laser

    o Replacing toner, applying maintenance kit, calibration, cleaning

     Thermal

    o Replace paper, clean heating element, remove debris

     Impact

    o Replace ribbon, replace print head, replace paper

     Inkjet

    o Clean heads, replace cartridges, calibration, clear jams

     

    2.0 Networking

     

    2.1 Identify the various types of network cables and connectors.

     Fiber

    o Connectors: SC, ST and LC

     Twisted Pair

    o Connectors: RJ-11, RJ-45

    o Wiring standards: T568A, T568B

     Coaxial

    o Connectors: BNC, F-connector

     

    2.2 Compare and contrast the characteristics of connectors and cabling.

     Fiber

    o Types (single-mode vs. multi-mode)

    o Speed and transmission limitations

     Twisted pair

    o Types: STP, UTP, CAT3, CAT5, CAT5e, CAT6, CAT6e, CAT7, plenum, PVC

    o Speed and transmission limitations

    o Splitters and effects on signal quality

     Coaxial

    o Types: RG-6, RG-59

    o Speed and transmission limitations

    o Splitters and effects on signal quality

     

    2.3 Explain the properties and characteristics of TCP/IP.

     IPv4 vs. IPv6

     Public vs. private vs. APIPA/link local

     Static vs. dynamic

     Client-side DNS settings

     Client-side DHCP

     Subnet mask vs. CIDR

     Gateway

     

    2.4 Explain common TCP and UDP ports, protocols, and their purpose.

     Ports

    o 21 – FTP

    o 22 – SSH

    o 23 – TELNET

    o 25 – SMTP

    o 53 – DNS

    o 80 – HTTP

    o 110 – POP3

    o 143 – IMAP

    o 443 – HTTPS

    o 3389 – RDP

    o 137-139, 445 – SMB

    o 548 or 427 – AFP

     Protocols

    o DHCP

    o DNS

    o LDAP

    o SNMP

    o SMB

    o CIFS

    o SSH

    o AFP

     TCP vs. UDP

     

    2.5 Compare and contrast various WiFi networking standards and encryption types.

     Standards

    o 802.11 a/b/g/n/ac

    o Speeds, distances and frequencies

     Encryption types

    o WEP, WPA, WPA2, TKIP, AES

     

    2.6 Given a scenario, install and configure SOHO wireless/wired router and apply appropriate settings.

     Channels

     Port forwarding, port triggering

     DHCP (on/off)

     DMZ

     NAT / DNAT

     Basic QoS

     Firmware

     UPnP

     

    2.7 Compare and contrast Internet connection types, network types, and their features.

     Internet Connection Types

    o Cable

    o DSL

    o Dial-up

    o Fiber

    o Satellite

    o ISDN

    o Cellular

    • Tethering
    • Mobile hotspot

    o Line of sight wireless internet service

     Network Types

    o LAN

    o WAN

    o PAN

    o MAN

     

    2.8 Compare and contrast network architecture devices, their functions, and features.

     Hub

     Switch

     Router

     Access point

     Bridge

     Modem

     Firewall

     Patch panel

     Repeaters/extenders

     Ethernet over Power

     Power over Ethernet injector

     

    2.9 Given a scenario, use appropriate networking tools.

     Crimper

     Cable stripper

     Multimeter

     Tone generator & probe

     Cable tester

     Loopback plug

     Punchdown tool

     WiFi analyzer

     

    3.0 Mobile Devices

     

    3.1 Install and configure laptop hardware and components.

     Expansion options

    o Express card /34

    o Express card /54

    o SODIMM

    o Flash

    o Ports/Adapters

    • Thunderbolt
    • DisplayPort
    • USB to RJ-45 dongle
    • USB to WiFi dongle
    • USB to Bluetooth
    • USB Optical Drive

     Hardware/device replacement

    o Keyboard

    o Hard Drive

    • SSD vs. Hybrid vs. Magnetic disk
    • 1.8in vs. 2.5in

    o Memory

    o Smart card reader

    o Optical drive

    o Wireless card

    o Mini-PCIe

    o Screen

    o DC jack

    o Battery

    o Touchpad

    o Plastics/frames

    o Speaker

    o System board

    o CPU

     

    3.2 Explain the function of components within the display of a laptop.

     Types

    o LCD

    • TTL vs. IPS
    • Flourescent vs. LED backlighting

    o OLED

     Wi-Fi antenna connector/placement

     Webcam

     Microphone

     Inverter

     Digitizer

     

    3.3 Given a scenario, use appropriate laptop features.

     Special function keys

    o Dual displays

    o Wireless (on/off)

    o Cellular (on/off)

    o Volume settings

    o Screen brightness

    o Bluetooth (on/off)

    o Keyboard backlight

    o Touch pad (on/off)

    o Screen orientation

    o Media options (fast forward/rewind)

    o GPS (on/off)

    o Airplane mode

     Docking station

     Physical laptop lock and cable lock

     Rotating / removable screens

     

    3.4 Explain the characteristics of various types of other mobile devices.

     Tablets

     Smart phones

     Wearable technology devices

    o Smart watches

    o Fitness monitors

    o Glasses and headsets

     Phablets

     e-Readers

     Smart camera

     GPS

     

    3.5 Compare and contrast accessories & ports of other mobile devices.

     Connection types

    o NFC

    o Proprietary vendor specific ports (communication/power)

    o microUSB/miniUSB

    o Lightning

    o Bluetooth

    o IR

    o Hotspot/tethering

     Accessories

    o Headsets

    o Speakers

    o Game pads

    o Docking stations

    o Extra battery packs/battery chargers

    o Protective covers / waterproofing

    o Credit card readers

    o Memory/MicroSD

     

    4.0 Hardware and Network Troubleshooting

    4.1 Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.

     Common symptoms

    o Unexpected shutdowns

    o System lockups

    o POST code beeps

    o Blank screen on bootup

    o BIOS time and settings resets

    o Attempts to boot to incorrect device

    o Continuous reboots

    o No power

    o Overheating

    o Loud noise

    o Intermittent device failure

    o Fans spin – no power to other devices

    o Indicator lights

    o Smoke

    o Burning smell

    o Proprietary crash screens (BSOD/pin wheel)

    o Distended capacitors

     Tools

    o Multimeter

    o Power supply tester

    o Loopback plugs

    o POST card / USB

     

    4.2 Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.

     Common symptoms

    o Read/write failure

    o Slow performance

    o Loud clicking noise

    o Failure to boot

    o Drive not recognized

    o OS not found

    o RAID not found

    o RAID stops working

    o Proprietary crash screens (BSOD/pin wheel)

    o S.M.A.R.T. errors

     Tools

    o Screwdriver

    o External enclosures

    o CHKDSK

    o FORMAT

    o File recovery software

    o Bootrec

    o Diskpart

    o Defragmentation tool

     

    4.3 Given a scenario, troubleshoot common video, projector and display issues.

     Common symptoms

    o VGA mode

    o No image on screen

    o Overheat shutdown

    o Dead pixels

    o Artifacts

    o Color patterns incorrect

    o Dim image

    o Flickering image

    o Distorted image

    o Distorted geometry

    o Burn-in

    o Oversized images and icons

     

    4.4 Given a scenario, troubleshoot wired and wireless networks with appropriate tools.

     Common symptoms

    o No connectivity

    o APIPA/link local address

    o Limited connectivity

    o Local connectivity

    o Intermittent connectivity

    o IP conflict

    o Slow transfer speeds

    o Low RF signal

    o SSID not found

     Hardware tools

    o Cable tester

    o Loopback plug

    o Punch down tools

    o Tone generator and probe

    o Wire strippers

    o Crimper

    o Wireless locator

     Command line tools

    o PING

    o IPCONFIG/IFCONFIG

    o TRACERT

    o NETSTAT

    o NBTSTAT

    o NET

    o NETDOM

    o NSLOOKUP

     

    4.5 Given a scenario, troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.

     Common symptoms

    o No display

    o Dim display

    o Flickering display

    o Sticking keys

    o Intermittent wireless

    o Battery not charging

    o Ghost cursor/pointer drift

    o No power

    o Num lock indicator lights

    o No wireless connectivity

    o No Bluetooth connectivity

    o Cannot display to external monitor

    o Touchscreen non-responsive

    o Apps not loading

    o Slow performance

    o Unable to decrypt email

    o Extremely short battery life

    o Overheating

    o Frozen system

    o No sound from speakers

    o GPS not functioning

    o Swollen battery

     Disassembling processes for proper re-assembly

    o Document and label cable and screw locations

    o Organize parts

    o Refer to manufacturer resources

    o Use appropriate hand tools

     

    4.6 Given a scenario, troubleshoot printers with appropriate tools.

     Common symptoms

    o Streaks

    o Faded prints

    o Ghost images

    o Toner not fused to the paper

    o Creased paper

    o Paper not feeding

    o Paper jam

    o No connectivity

    o Garbled characters on paper

    o Vertical lines on page

    o Backed up print queue

    o Low memory errors

    o Access denied

    o Printer will not print

    o Color prints in wrong print color

    o Unable to install printer

    o Error codes

    o Printing blank pages

    o No image on printer display

     Tools

    o Maintenance kit

    o Toner vacuum

    o Compressed air

    o Printer spooler

     

    Funding Available:

    This course is FREE (SAAS part-time funding) to anyone who is on benefits or earning £25,000 or less, given that they have not used SAAS/ILA funding towards any other course/training in the last 12 months.

    Those in receipt of following benefits are automatically eligible:

    • Jobseekers allowance
    • Income support
    • Incapacity Benefit/Employment Support Allowance
    • Child Tax Credit (minimum rate)
    • Pension Credit

    Apply for course funding 

    Our Courses are fully funded by SAAS: Student Awards Agency for Scotland

    Please visit the SAAS website www.saas.gov.uk to see your eligibility.

    Download: SAAS Part Time Funding Guide, Part Time Forms

    Read: Part Time Students Eligibility Criteria, Disabled students’ allowance (DSA)


    For Students who don’t qualify for the above fundings:

    How much this course will cost?

    If for any reason you do not qualify for SAAS funding our fees are as follows for students living  in UK or the European Union:

    A+

    2016-17

    Vender Neutral (can be paid in instalments)  £500+ VAT
    SQA Accredited (PDA) (can be paid in instalments)  £500

     Fees are payable in advance at the start of course unless otherwise agreed.

    We also provide flexible fee instalments to help students in paying their fee.

    There are a number of other funding opportunities available to UK and EU students to help them to pay for their studies. Contact the college for more details.


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